Shipping & Return Policy

Shipping Policy

Do you ship worldwide & how much does shipping cost ?

Yes - we ship worldwide. We offer customers USA and International Shipping with tracking. If you want to know the shipping cost for your country, you can find out from the shipping calculator in the cart. Hurray

 

International Premium Delivery :

USA and Canada: 7 - 14 days

Oceania: 8 - 16 days

Europe: 8 - 16 days

* Please note: If you want to know your shipping time, you can find out from the shipping calculator in the cart.

 

 

Processing Times:

Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Where can I find my tracking number ?

When your items are shipped out, you should receive notification from us via email providing you .with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it

If you need more detailed information, please send us an email at “contact we'll help you out " contact@macaje.com "

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over

 

 

 

Returns Policy

Our returns period is extended from the date you receive your order . We aim to process all orders within 14 working days, however in some cases this may be extended .to 30 working days, due to this busy time of year .com if you have any questions.  Please Contact us on " contact@macaje.com "